Council launches Better Renting Campaign

16 November 2018

The number of households renting in the private rented sector has now equaled those households renting a council or housing association home.

To help ensure that tenants living in private rented accommodation are housed in safe and secure housing, the Council along with Citizens Advice Cheshire West have launched a Better Renting Campaign.   

The Better Renting Campaign aims to address poor housing conditions and housing management standards, support tenants and prospective tenants, support professional landlords and remove bad landlords from the market place. 

Councillor Angela Claydon, Cabinet Member for Housing explained: “Our Better Renting Campaign aims to ensure that tenants in the private rented sector have access to a safe and secure home.  The campaign also aims to ensure that landlords that provide good housing are recognised through the Cheshire Landlord Accreditation Scheme and that action is taken against landlords who choose to house their tenants in poor housing conditions.   

“A significant part of the campaign is about making sure that tenants know their rights and responsibilities so that they can make an informed decision when renting in the private rented sector.”     

The best way to ensure that tenants access a good home is to ask if the landlord or letting agent is accredited with the Cheshire Landlord Accreditation Scheme.  All landlords and letting agents accredited with the Cheshire Landlord Accreditation Scheme agree to meet a code of standards.  The code of standards covers both the condition of the property as well as how the landlord or agent carries out their housing management responsibilities.  

Paul Nicholls, Chief Executive of Citizens Advice Cheshire West said: “We are pleased to be working in partnership with Cheshire West and Chester Council and partners on the Better Renting Campaign to help improve private rental housing standards in Cheshire West and Chester.

 Housing issues will always arise and it is important that tenant's know their rights and responsibilities to ensure they are protected.  The Better Renting Campaign will help to provide the information and support available to tenants about renting a home and how to deal with problems.” 

Councillor Angela Claydon explained: “I would urge any tenant that is currently living in poor housing to discuss this with their landlord first, and if things are not resolved satisfactorily, they should report their concerns to the council`s Housing Standards Team on 0300 123 7038.”     

For more information about the Better Renting Campaign:

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